"during my visit there was confusion about if sunglasses were 30% off. There was clearly a sign placed on the sunglasses indicating that they were 30% off. When I checked out I didn't get the discount and when I asked about it one of the associates was very rude to me, acting like I was a moron for even suggesting they were 30% off. I showed her the sign that said 30% off on the sunglasses. I left the store feeling upset that she was so rude to me. I get that maybe the sunglasses weren't on sale but she could have been kind and explained that they weren't instead she made me feel as if I was incompetent. It was a very unpleasant experience overall."
"I went because of the sale and found a few bargains which I liked."
"I would not be surprised if this location was closed soon. It has been better in the past. I know it is a discount retailer but I see better merchandising and customer service at thrift stores."
"Great I bought 10 items for me and my parents. We loved it"
"I love Gordmans. The best store around above all other department stores. I buy all my sons clothes there and I always buy something for the house. The prices cannot be beat and the quality of products are amazing. I don't knw what I would do without Gordmans, Keep up the good work your business is AWESOME and much appreciated."
"It was ok,,,I wish they had more women's plus size jeans/capris"
"I absolutely love the staff!!"
"We are from different country, but still we could feel so much comfortable with the prices and everything. Gordmans always provides us with the best deals. I just love to visit here.. I just wanted to recommend this store to visit it to everyone!"
"I answered them all. No more remarks"
"I love shopping at gordmans, but I really wish you guys will bring back the YACHT MAN CHOCOLATE cause it was one of my fave items to buy there, "
"A mi me encanta ir a gordmans a comprar porque tienen todo lo que buscas,y tienen muuuy buenos precios, muchas especiales y te gratifican, dandote puntos, es mi tienda favorita."
"good got lots of fun stuff"
"Gordmans is always such a great store to shop at. I find myself browsing the store and finding amazing deals."
“Thank you for taking the time to share your positive shopping experience! We appreciate the feedback, and we’ll make sure our store team is aware of the good news. And, please do not hesitate letting us know if there is anything we can do to improve your overall shopping experience. We value your opinion, and hope to see you again soon! ”
"Gordmans is fun to shop at. They have a large selection of clothes and I LOVE the home decor section!"
"GREAT!! Please don't close down any more stores! The world needs you!!"
“Thank you for taking the time to share your positive shopping experience! We appreciate the feedback, and we’ll make sure our store team is aware of the good news. And, please do not hesitate letting us know if there is anything we can do to improve your overall shopping experience. We value your opinion, and hope to see you again soon! ”
A rep from Gordmans, South Jordon, U, StageAM, has responded:
“Thank you for bringing this issue to our attention. We value your feedback, especially when we’re not meeting your expectations. We’re serious about providing exceptional customer service, and we regret we missed the mark on this day. Since your business is important to us, we’ll share your feedback with our Associates to get this corrected. If you’d like to discuss this further, please contact our guest services at 1-800-472-8437. ”